New AI features transform support teams – Copilot in Dynamics 365 Customer Service is now available
Innovations in AI are changing everything, including the way businesses interact with their customers. Take your company’s customer service to the next level by using new features of Copilot in Dynamics 365 Customer Service.
Customer support teams can now use Copilot to:
Save time by using natural language to ask questions and quickly find the answers they need.
Close cases faster by having Copilot create intelligent email responses.
Summarize cases and conversations, saving time and making it easier to hand off cases.
Access historical analytics reports to measure the impact and improvements that Copilot has on operations and agent experience.
Click the link below to learn more about how Copilot can help modernize your customer support.
If you’re ready to take your business to the next level with the leader in AI-powered customer service, give us a call now. David Blumentals, Director, Dynamics 365 Practice, David@d365.Global, +61 409 245 354.
